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Top 5 Virtual Assistant Services Sites for High-Quality VA’s

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Top 5 Virtual Assistant Services Sites for High-Quality VA’s

As an entrepreneur, you know that you can’t do everything yourself. You need to delegate tasks and projects to other professionals in order to keep your business running smoothly and to stay focused on what matters.

However, after making the decision to hire a virtual consultant to help you, you must know where to look.

In this blog post, we’ll list 5 of the best sites to find virtual assistant services. We’ll outline the pros and cons of each platform, so you can make an informed decision about which one is right for you.


virtual assistant services

There are many reasons why entrepreneurs should consider hiring virtual assistant services.

Perhaps the most important reason is that virtual assistants can help you take care of your day-to-day tasks that can often overwhelm entrepreneurs. This can free up your time so you can focus on more strategic tasks, such as growing the business.

Virtual assistants can also provide valuable support when it comes to tasks such as social media management, customer service, and appointment scheduling. In short, VAs can be a big help in growing a business while freeing up the entrepreneur’s time to focus on more important tasks.

Hiring a virtual assistant is also a more cost-effective option than hiring a full-time employee, especially for small businesses. Virtual assistants are typically paid hourly, so you only need to pay for the time they actually work. This can save you a significant amount of money in the long run.

Ultimately, if you decide to hire a virtual consultant service you’ll not only benefit from saving some invaluable time (to focus on more important parts of your business or simply work less) but will also benefit from someone else’s expertise on a topic they might understand more about than you.

In this article, we’ll be covering what are the best platforms to find virtual assistant services according to your needs.

Let’s get started.

What are the Most Popular Virtual Assistant Services?

Here are my top picks:

FIVERR

UPWORK

TIME ETC.

WOODBOWS

PRIALTO

1 – FIVERR

Fiverr is one of the top freelancing platforms in the world and offers virtual assistant services for a variety of budgets and needs

Virtual Assistant Services

Quick facts:

-One of the largest freelancing platforms in the world

-Nearly 1,000 virtual assistant services are available

-Clients hand-pick VAs

RATING

BEST FOR:

-Those who know well what they want from a VA and prefer to hand-pick them, need a very specific skill (specialists vs generalists) and/or have a very tight budget

PRICING:

Anywhere from $1 to $100+/hour

Fiverr is one of the top freelancing platforms in the world, and virtual assistants are one of the main types of services available on their platform.

The great thing about Fiverr is that, no matter what your needs are, you can probably find a VA that fits you due to its huge network.

On a quick search, we found nearly 1,000 virtual assistants available from different countries, experience levels, and skillsets. Some were more generalists, while others specialized in certain industries like real estate and marketing, or in specific tasks like cold-calling.

Fiverr doesn’t filter applicants very extensively, but you can see reviews and ratings from their previous clients to make sure you know what to expect.

Freelancers are responsible for setting up their own rates, which can vary greatly from as low as $1 up to $100+ per hour depending on location, experience, and skillset. They’re also allowed to create packages with predefined rates for a specific amount of work.

Just to give you a better idea, we ran a quick search on Fiverr, and here are some virtual assistants we’ve found:

  1. Noah, a Madagascar-based Business Administration Graduate, graphic designer and multitask virtual assistant who’s been on the platform since March 2021, has completed 14 jobs with five-star ratings and charges $10/hour.
  2. Maddi, an Australia-based virtual assistant with 10+ years of business experience and 35 5-star reviews that offers 19 different services including business projects, document formatting, and all administrative tasks in general, charging from $30 to $35 an hour depending on how many hours you hire her for.
  3. Fahad, a Pakistan-based virtual assistant with 7+ years of experience specialized in cold-calling in different industries. He’s got a 4.8 rating from 203 reviews and offers packages charging $30 for 50, $110 for 200, and $260 for 500 cold calls.

Fiverr allows you to filter virtual assistant services based on skillset, location, experience level, industry, and others, and payment is made safely through their platform. They take a 20% fee from the agreed amount, meaning the freelancer will only get 80% of what you’re paying. They also charge an extra $2 fee for gigs up to $40 and 5% for everything above from the client.

Fiverr’s VA search, as well as some of the filtering options

Fiverr Virtual Assistant Service Basic Info

-VAs’ qualifications: a wide variety of experience levels and skillsets

-Filtering on VA applicants: not much

-Who picks the VA: you

-Info available about VAs: self-description + reviews from previous clients

Rates on Fiverr

VAs on Fiverr set their own rates, and you can find virtual assistants from $1 per hour for entry-level professionals all the way up to $100+/hour for experienced ones with specialized skills. Rates will vary widely based on the freelancer’s location, experience, and skillset. Fiverr also allows freelancers to create packages with predefined rates and amounts of work.


PROS of Fiverr

-The amount of virtual assistants available for a wide variety of budgets and skillsets required

-It allows you to handpick your VA while seeing reviews from their previous clients on the platform

-Competitiveness among freelancers on the platform pushes VAs to offer competitive pricing

CONS of Fiverr

-Fiverr only makes the intermediation between the client and the freelancer, meaning they won’t take direct responsibility for the work’s quality like a specialized agency would – besides, VAs don’t go through a long screening process when joining the platform

Here is what a VA’s review section looks on Fiverr:

2 – UPWORK

Upwork is the largest freelancing platform in the world and it offers virtual assistant services for a variety of budgets and needs


Quick facts:

-Largest freelancing platform in the world

-Payment is negotiated directly between client and VA, paid hourly or by project

-Clients hand-pick VAs

RATING

BEST FOR:

Those with lower budgets, who know well what they want on a freelancer and/or who need very specific skills on specific tasks or industries

PRICING:

$5-100+/hr – pricing can also be project-based

Like Fiverr, Upwork’s VAs come from a wide variety of backgrounds that can fit different budgets or needs. You can find virtual assistant services from all over the world, with different experience levels and skillsets, from foreign entry-level generalists who can make your day-to-day life easier to native English speakers with years of experience and expertise in a specific industry.

Upwork’s VAs don’t go through a screening process either (although Upwork does verify their identities for safety purposes), but you can check their reviews from past clients to make sure you know what to expect from the freelancer you’re hiring.

If you’re flexible about location and experience, you can find virtual assistant services from as little as $5/hour (the minimum amount allowed by the platform) up to $30-100+/hr for U.S.-based services from experienced freelancers. Rates are negotiated directly between the client and the freelancer and the paid amount can be set hourly or by the project.

To get started, all you have to do is post a job that will become visible to VAs looking for jobs. You can describe your needs and budget, and even select whether you’re looking for an entry-level, intermediate, or expert virtual assistant. You can also browse freelancers on the platform and invite them to apply for your job in order to increase the number of offers you’ll get.

Upwork’s virtual assistant services

Freelancers on Upwork need to spend connects (the platform’s internal currency) in order to apply for jobs. While this reduces the amount of ‘copy-and-paste’ proposals from freelancers who haven’t even read your job description, it also makes good freelancers more cautious about which jobs they should apply for, which is why it’s a great idea to describe carefully the job so you’ll attract applicants who are the right fit.

Payment is made safely through the platform and, like Fiverr, Upwork charges a 10-20% fee from the agreed amount from the freelancer, as well as a 2.75% processing fee from clients.

Virtual assistant’s profile on Upwork

Upwork Virtual Assistant Services Basic Info

-VAs’ qualifications: a wide variety of experience levels and skillsets

-Filtering on VA applicants: not much

-Who picks the VA: you

-Info available about VAs: self-description + reviews from previous clients

Rates on Upwork

Virtual assistant service rates on Upwork can range from $5/hr to $100+/hr and are negotiated directly between the client and VA. Rates can also be negotiated based on projects. Upwork charges a 10-20% commission from freelancers and a 2.75% processing fee from clients.

PROS of Upwork

-A large number of freelancers available for different budgets and needs

-Availability of skillsets for very specific tasks and industries

-Easy to judge a VA’s reliability and skills based on their reviews

-Competitiveness among freelancers on the platform pushes VAs to offer competitive pricing

CONS of Upwork

-Freelancers don’t go through a screening process to join the platform, and Upwork doesn’t take direct responsibility for the work’s quality either


3 – TIME ETC

Time etc is a virtual assistant service that follows standards designed by Penni Pike, Sir Richard Branson’s own former personal assistant for 30 years.

Quick facts:

-U.S. based VAs with 12 years of experience on average

-They pick some VAs that fit your needs and you get to interview and pick them before hiring

-Free-trial and money-back guarantee available

RATING

BEST FOR:

U.S. based entrepreneurs with higher budgets to spend on quality

PRICING:

$28-31/hour on packages that go from 10 to 60 hours a month.

Time etc virtual assistant services are some of the best in the business. Their U.S.-based virtual assistants are all college-educated, native English speakers, and have on average 12 years of experience.

They can perform a variety of services, including administration, data input, research, social media, marketing, and others.

Their virtual assistant services follow high standards that were designed by Penni Pike, Sir Richard Branson’s own former personal assistant of 30 years, who has helped build the brand’s reputation.

Packages go from 10 to 60 hours a month with hourly rates in the $28-31/hour range.

After discussing your needs with one of their customer managers, Time etc will offer you a selection of virtual assistants that might fit you best based on what you’re looking for, and you’ll get to interview them before hiring in order to choose your VA yourself.

Ideally, the goal is to develop a long-term relationship with your VA, but you can always easily switch anytime you want.

They also offer a free trial in which they’ll perform your first task for free (no credit card required), and a money-back guarantee.

Time etc Virtual Assistant Services Basic Info

-VAs’ qualifications: college-educated, native English speaker, and 12 years of experience on average

-Filtering on VA applicants: extensive filtering and follow-up after hiring to make sure they meet their high-quality standards

-Who picks the VA: they’ll present you with the best options based on your needs and you’ll get to interview them and pick one

-Info available about VAs: presentation made by the platform

Rates on Time etc

Rates go from $28 to $31 an hour on packages that range from 10 to 60 hours a month. They also offer a free trial and a money-back guarantee.

PROS of Time etc

-College-educated virtual assistants that average 12 years of experience

-They take direct responsibility for the work’s quality and will make sure they deliver high standards

-Free trial and money-back guarantee

CONS of Time etc

-Higher rates

-Might be difficult to find very specific skills or industry knowledge

Here’s a client review from Time etc’s website:

4 – WOODBOWS

Wood Bows is an outsourcing company with offices in the U.S., Philippines, and India that provides a variety of services, including Virtual Assistant Services

Quick facts:

-Remote virtual assistants mainly from the Philippines and India with 10+ years of experience

-Rates go from $7 to $11/hour

RATING

BEST FOR:

Entrepreneurs that are more budget-conscious but are still looking for high-quality service with guaranteed quality

RATES:

$7-11/hour

WoodBows offers virtual assistant services via contractors who are mainly from the Philippines and India. In this case, that means gaining access to college-educated, fluent English-speaking VAs with 10+ years of experience for a fraction of the price you’d pay on tier 1 countries such as the U.S.

Besides Virtual Assistant Services, WoodBows also offers other services including graphic & web design, software development, and content writing.

Their VA rates are in the $7-11/hour range depending on how many hours you purchase. Plans typically range from 20 to 160 hours a month.

WoodBows’ website

On their website, they claim to have a 98.4% retention rate among virtual assistant services clients, making it one of the highest in the market, and, until recently, they offered a 200% money-back guarantee for VA clients.

Although we couldn’t confirm whether that’s still being offered, it’s fair to assume that a company that used to have this policy tends to overdeliver, and it seems unlikely that a client would be disappointed with WoodBows’ services.

Hiring WoodBows’ virtual assistant services take four steps: going through a free consultation and explaining your requirements, choosing your subscription plan, signing up on the platform and, within 24 hours, getting on a call from a dedicated VA chosen by them to assist you further.

Like on Time etc, the goal is to develop a long-term relationship with your dedicated virtual assistant, but you can always switch to someone else if you want for any reason.

Tasks done by WoodBows’ virtual assistants

WoodBows Virtual Assistant Services Basic Info

-VAs’ qualifications: college-educated, fluent English speaking, and 10+ years of experience

-Filtering on VA applicants: extensive filtering to make sure they meet high-quality standards

-Who picks the VA: they’ll set you up with a VA based on your requirements, but you’ll get the chance to talk to them before hiring and you can always request someone else for any reason

-Info available about VAs: provided by the platform

Rates on WoodBows

Rates for virtual assistant services go from $7 to $11/hour with packages that typically go from 20 to 160 hours a month.

PROS of WoodBows

-Amazing cost-benefit: low rates with high quality and recognized brand

-98.4% client retention for virtual assistant services

CONS of WoodBows

-After accessing your needs, they’ll usually present you to a single VA rather than give you different choices

Reviews from WoodBows virtual assistant service clients on their website:

5 – PRIALTO

Prialto is a Virtual Assistant Service that offers sales, ops, and administrative services for solopreneurs and small teams.

Quick facts:

-Headquartered in Portland, connects mainly U.S. and U.K.-based businesses with talent from Asia and Central America

-Offers solutions for solo entrepreneurs and small teams

-VAs are already trained to use most of the software programs commonly used by clients

RATING

BEST FOR:

North America and Western Europe-based Solopreneurs and teams looking for assistance for a large number of hours, especially on sales and CRM-related tasks

RATES:

$1,350-4,050/month+

Prialto is a virtual assistant service that connects mainly U.S. and U.K.-based entrepreneurs and businesses with virtual assistants from Central America and Asia, and offers sales, ops, and admin services for individual entrepreneurs and small teams.

According to Prialto’s website, most of their VAs have a bachelor’s degree and/or extensive business experience and go through a month-long training after getting hired before working with their clients. Besides, they continue to go through ongoing training after that period in order to stay up to date with clients’ needs and software.

Prialto’s home page

One of Prialto’s differentials is that it extensively trains VAs in most of the software programs used by clients, including Salesforce, Slack, and LinkedIn Sales Navigator. In case they haven’t been trained on a specific program a client needs, Prialto will train the assigned VA themselves for the client at no extra cost.

Some of the softwares that Prialto’s VAs are trained to use

Their rates start from $1,350 a month for solo entrepreneurs and go up to $4,050+ for teams, with customized plans for teams with more than eight members.

Their VAs work from 9 am to 6 pm from Monday to Friday in U.S. and U.K. time zones and don’t work on federal holidays. Extended days and hours can be arranged on customized deals and they also have backup assistants in case they’re required.

To get started, you must fill their form with some basic info and then schedule a call to discuss your needs so they’ll direct you to the right virtual assistant.

Prialto Virtual Assistant Service Basic Info

-VAs’ qualifications: most have a bachelor’s degree and/or extensive business experience and go through a month-long training before working with clients

-Filtering on VA applicants: extensive filtering to make sure they meet high-quality standards

-Who picks the VA: Prialto will pick VAs that might fit you best after understanding your needs

-Info available about VAs: provided by the platform

Rates on Prialto

Prialto charges $1,350 a month for the ‘Yourself’ plan (ideal for solopreneurs) with 55 hours of monthly support, and the ‘Your team’ option with 3+ members and 165+ hours of monthly support starts at $4,050/mo. They also offer custom-made options for larger teams.

Prialto’s pricing

PROS of Prialto

-They’ll train your VA to work with any software you need at no extra cost

-Backup assistants are available if needed

CONS of Prialto

-No formal money-back guarantee

-Cheapest plan starts at $1,350 per month

Here’s what a client has to say about Prialto’s virtual assistant services:


While there are many virtual assistant services platforms to choose from, the best one for you will ultimately depend on your budget and needs.

Do some research, talk to some freelancers on Fiverr and Upwork, as well as to customer managers on other platforms, and compare different platforms to find the one that is right for you.

Joey Babineau
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Disclosure: Some of the links in this article may be affiliate links, which can provide compensation to me at no cost to you if you decide to purchase a paid plan. These are products I’ve personally used and stand behind. This site is not intended to provide financial advice and is for entertainment only. You can read our affiliate disclosure in our privacy policy.

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